April 18 2018
The reasons for deciding to hand the reins over to someone else are as unique as you are. It could be that your priorities have changed over time from building a business to support your growing family...
April 16 2018
The Toro Company, Bloomington, Minnesota, reported net earnings of $22.6 million or $0.21 per share on a net sales increase of 6.3 percent to $548.2 million for its first quarter ended Feb. 2, 2018. The...
April 9 2018
By my third visit, she called me by name as I walked up to the window; she didn’t even need to look at my account number to know who I was. This kind of treatment made me feel important and respected....
March 5 2018
We all know the old saying that you can catch more flies with honey than you can with vinegar. “Thank you” can be a powerful phrase that can help you attract and retain the type of customer...
March 5 2018
Dealing with the less-than-stellar employees on your staff is never fun. But there may be some ways to make it less painful for everyone involved — you, your other employees and the employee causing...
March 5 2018
As progress continues for the merger with Leverkusen, Germany-based Bayer, Monsanto Co., St. Louis, announced strong results for the first quarter of its fiscal year 2018, growing as-reported earnings...
Feb. 5 2018
The other day I was having a conversation with one of my clients about the importance of developing his team. He shared with me that his people’s wellbeing was important to him. As the conversation...
Jan. 15 2018
A few weeks back, I was participating in a webinar on the topic of how to run your own webinar. (Sounds like a great topic.) It was the type of webinar where you could see the other participants. Towards...
Jan. 15 2018
It's true that oftentimes, these complaints can be unreasonable and as a manager, you need to accept the fact that you can't always make everyone happy, but it's important to know what you can improve...
Dec. 15 2017
I think back to the beginng. It was 1967, and all I wanted to do was start a business for myself. I wanted to be my own boss; but more importantly, I needed to be able to support my family. It’s...
Dec. 15 2017
But how about the future? Are you ready for that? Even more importantly, is your landscape business ready for it? The end of the year is the perfect time to take a close look at your operation and see...
Oct. 16 2017
According to the National Center on Addiction and Substance Abuse: “Forty million Americans aged 12 and older—or more than 1 in 7 people—abuse or are addicted to nicotine, alcohol or...
Oct. 16 2017
As ridiculous as that may sound, when it comes to having a balance of the right kind of team members, far too many businesses and organizations make the same mistake. In other words, they have the wrong...
Sept. 15 2017
Let’s talk about how you can get your green industry leadership team to break down some barriers and connect with each other...
Sept. 15 2017
This past May, the Department of Homeland Security (DHS) held a conference call to gather comments about the H-2B visa program from anyone affected by it. This was because DHS Secretary John Kelly had...
Sept. 15 2017
Tony and Jason Batallan are co-owners of Property Works, Inc., of West Palm Beach, Florida. They had a very frustrating employee problem. Their company had grown consistently as they added commercial...
Aug. 15 2017
IT WAS THE AMERICAN BUSINESS magnate Harry Selfridge who coined the phrase, “The customer is always right.” He used it prominently in his advertising, and emphasized a customer-service approach...
Aug. 15 2017
Here’s what happened recently in the office of a landscaping company. One team member had the nasty habit of making clicking noises with his mouth while performing administrative duties. This proved...
July 15 2017
In other words, the power of people working together as a team multiplies the amount of work done by individuals. If this is true (and it is), the question you should be asking yourself is, “How...
July 15 2017
One of the stereotypical characters found in old sitcoms was the fussbudget-y, super-uptight ‘efficiency expert,’ usually a skinny, highstrung fellow in a buttoned-down suit and bow tie, hired...