Sept. 15 2016
When you ask a green industry business owner the question, “Why are you in business?”, the answer you will usually get is, “To make money.” However, when you take a closer look...
Sept. 1 2016
I keep hearing how competitive business is today and how difficult it is to get good paying clients. You learn early in the game that good customer service is one of the most important ways...
Aug. 15 2016
A typical business owner hears from only 4 percent of its dissatisfied clients. That means the other 96 percent are not going to say anything. They will just speak with their feet and go to a competitor....
Aug. 15 2016
Working on keeping your company running efficiently is the management equivalent of daily exercise. You know you ought to devote an hour to it every day, but it’s hard to carve out the time to...
July 15 2016
The first place to look for information on how to create the right kind of business strategy is your team. You must have strong two-way communication with them. Find out what you and your management team...
July 15 2016
His father Tony, now 72, founded De- Santis Landscape, Inc., of Salem, Oregon, a full-service commercial and residential landscape company, back in 1974. Dean worked in the company while growing up, and...
June 17 2016
There’s no shortage of news stories about landscape companies being hit by thieves. Large, expensive commercial mowers and even whole trailers full of equipment disappear on a regular basis. A few...
June 17 2016
Do you remember the last time you made a decision to make a major equipment purchase or hire for a certain position? What was the process that you used? How did you come to the final decision? Was there...
May 16 2016
A few years back, I attended a Detroit Tigers Baseball Fantasy Camp in Lakeland, Florida. For those of you who don’t know, this type of fantasy camp is where you actually get a chance to play live...
May 16 2016
Drugs are everywhere, it seems—from the legally prescribed ones, such as opiate painkillers, to the illegal ones such as crack, heroin and methamphetamine. And then there’s marijuana, legal...
April 29 2016
I get so disturbed when some people find out I’m in the landscape business and they begin to tell me of their problems with landscape contractors. The first thing they tell me is, “Do you...
April 15 2016
The other day, I was having a conversation with George and Mike LaForest, the principals of Apartment Services Company, Inc., a landscape maintenance and snow removal company located in Livonia, Michigan....
March 16 2016
Now that you’re an adult, and the owner of a grown-up landscape contracting business, you might long for those Norman Rockwell-esque days. There are so many more expenses that go into serving your...
March 16 2016
For an example, let’s look to another industry. Back in September, we had our local heating and cooling company come out to do its annual furnace tune-up. As usual, living in Michigan, we wanted...
March 16 2016
With more and more states adopting medical marijuana laws, new questions are arising for employers regarding their requirements for compliance with the new laws...
Feb. 16 2016
Let’s look at the psychology of that statement. If your team is so busy that it doesn’t have time to improve the way it’s doing things, it could be stealing literally thousands of dollars...
Feb. 16 2016
It’s that dreaded time of year again, when the tax monster starts rearing its ugly head. We can’t wriggle away entirely from this demon, but there might be a few ways to make its bite less...
Jan. 15 2016
Anyone who owns and runs a small green industry business knows that one thing never in short supply is a steady stream of problems. Some problems are easy to solve; others are not. What’s a proprietor...
Dec. 15 2015
What is so dangerous about poor communication is that it costs your company an exorbitant amount of money. It is like a thief going into your bank account and stealing funds. This crime of poor communication...
Nov. 16 2015
As a business owner, your days consist of one decision after another. Some are no-brainers: “Should I update my website?” Of course! “Should I check this prospective employee’s...

2015 STATUS REPORT

Click here to read IGIN's 2015 report on the state of the Green Industry