May 15 2017
Your green-industry company is only as valuable as the people you employ. The question I have for you is, “How valuable are you allowing them to be?” You are probably familiar with what the ...
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April 15 2017
It has been said that all organizations have some degree of dysfunction. When you stop to consider the jigsaw puzzle of people who are brought together to work for the same company, it is easy to understand ...
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March 15 2017
A few months back, I woke up one morning with a tightness in my chest. I thought it was some kind of a chest cold. The next day, I started experiencing flu-like symptoms. A few days later, I was feeling ...
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Feb. 15 2017
Some months ago, our family had three major home improvements that needed to be completed. Discussed in this article is what each company we called did that increased their perceived value to us as they ...
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Jan. 16 2017
For the purpose of this article, these “holes in the barrel” are represented by a sundry of mistakes that green industry businesses make, and the water spurting out those holes are your hard-earned ...
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Dec. 15 2016
As with most problems, the answer lies in the question. We must start by asking, how are Millennial employees different than other generations who have preceded them in the workplace? First, Millennials ...
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Nov. 18 2016
That is below the national average of 5%. That means that it is more difficult for business owners in this state to find top-quality employees. Whether or not the state you are in is above or below the ...
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Oct. 15 2016
Customer profitability (CP) is the profit the firm makes from serving a customer or customer group over a specified period of time; specifically, the difference between the revenues earned from and the ...
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Sept. 15 2016
When you ask a green industry business owner the question, “Why are you in business?”, the answer you will usually get is, “To make money.” However, when you take a closer look ...
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July 15 2016
The first place to look for information on how to create the right kind of business strategy is your team. You must have strong two-way communication with them. Find out what you and your management team ...
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June 17 2016
Do you remember the last time you made a decision to make a major equipment purchase or hire for a certain position? What was the process that you used? How did you come to the final decision? Was there ...
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April 15 2016
The other day, I was having a conversation with George and Mike LaForest, the principals of Apartment Services Company, Inc., a landscape maintenance and snow removal company located in Livonia, Michigan. ...
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March 16 2016
For an example, let’s look to another industry. Back in September, we had our local heating and cooling company come out to do its annual furnace tune-up. As usual, living in Michigan, we wanted ...
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Feb. 16 2016
Let’s look at the psychology of that statement. If your team is so busy that it doesn’t have time to improve the way it’s doing things, it could be stealing literally thousands of dollars ...
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Jan. 15 2016
Anyone who owns and runs a small green industry business knows that one thing never in short supply is a steady stream of problems. Some problems are easy to solve; others are not. What’s a proprietor ...
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Dec. 15 2015
What is so dangerous about poor communication is that it costs your company an exorbitant amount of money. It is like a thief going into your bank account and stealing funds. This crime of poor communication ...
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Nov. 16 2015
By taking a strategic approach to dealing with the challenges that winter brings, you can put your company in an advantageous position. If you can do this, you won’t be caught in a bind when Mother ...
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Oct. 15 2015
I remember a number of years ago, I met with an individual who worked at a large company, who had enrolled in a stress management class that I would be teaching. As a part of my pre-class interview, I ...
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Sept. 16 2015
Charlie Hall reported recently in Greenhouse Grower magazine two of the changes forecast for the green industry ...
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Aug. 17 2015
The late and feisty Sam Goldwyn, the American film producer at MGM, was beside himself. After six straight box office flops, he brought together his staff and said, “I want you to tell me exactly ...
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