Aug. 15 2017
IT WAS THE AMERICAN BUSINESS magnate Harry Selfridge who coined the phrase, “The customer is always right.” He used it prominently in his advertising, and emphasized a customer-service approach ...
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April 15 2017
I never did come down with the classic Vitamin C deficiency ailment that fruit-deprived sailors used to get, however, because my indulgent grandmother gave me grape juice instead. That was one of her many ...
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July 15 2015
Growing populations have drained down aquifers across the continent. Dated stormwater management systems are in desperate need of an overhaul as heavy rains, often contaminated by raw sewage, flow directly ...
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