Aug. 15 2016
A typical business owner hears from only 4 percent of its dissatisfied clients. That means the other 96 percent are not going to say anything. They will just speak with their feet and go to a competitor. ...
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Sept. 16 2015
Irrigation control is one of many automated processes now joining the Internet of Things. With the proliferation of WiFi-enabled controllers, the industry is entering a unique point in defining its market. ...
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Sept. 16 2015
Once a male-dominated profession, the playing field in the green industry has changed as more and more women enter the field. We’d like to introduce you to three businesses and the influence these ...
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May 15 2015
"There just aren’t enough hours in the day for everything I have to do!” Haven’t we all said that at one time or another? If you’re involved in the green industry in any sort of ...
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April 15 2015
Imagine that you had the services of a magnificent sales person to whom you paid a paltry amount of money, yet he or she would work for you 24/7/365 and you would never hear a complaint or a demand for ...
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March 16 2015
When it comes to cleaning out a pond, people often make a mountain out of a molehill. Everyone, contractors included, seems to worry about the idea of completely draining a pond once a year. Cleaning ...
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Feb. 19 2015
When was the last time you had a good physical? A really thorough, front-to-back, inside-and-outside check of all your systems, to see if everything’s working right, or if something needs repairing ...
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Feb. 19 2015
Remember the old “Batman” TV show? If you do, you may recall that no matter what dire situation he and Robin got into, courtesy of some supervillain, the Caped Crusader would have some gizmo ...
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Jan. 15 2015
In a conversation I recently had with one of my clients, he expressed his concern about finding employees who he could hire for 12-16 weeks. Due to the nature of his business, it is typically very busy ...
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Jan. 15 2015
We can see it in our minds … “the perfect view.” It’s the scene that automatically pops into our heads when we think of something as being picturesque ...
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Nov. 17 2014
One of my green industry clients recently made the move to invoicing their customers electronically. One thing he and his staff learned immediately was that some of their Baby Boomer customers did not ...
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July 15 2014
There’s an old tale about a giant with a leaky faucet. In his home, the tale goes, the giant’s faucet has a terrible leak. Night after night, the leak drips and drips. And since it’s ...
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June 16 2014
There’s an old industrial short subject called “Spring Fever.” In it, a man’s wife won’t let him go out and play golf until he fixes a broken sofa spring. Frustrated, he yells: ...
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May 16 2014
A friend and I went to a restaurant the other day. After we were seated, the waiter came to our table, handed us menus and said he would be right back with bread, butter, and water. He returned shortly ...
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March 14 2014
There’s an old saying, “A picture is worth a thousand words.” So when you’re creating a design for a landscape, you want your thousand words to be good ones. Well, with computer ...
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Sept. 16 2013
"It's time to put the holiday lights!" That statement either warms the cockles or chills the spine, depending on your point of view. Whether it's uttered by the owner of a home or a business, it signals ...
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Aug. 14 2013
If I were going into business today, especially the snow removal business, the most important question I would ask is, “how do I get customers?” You, as a landscape contractor, have the advantage ...
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Aug. 14 2013
“LIGHTS . . . CAMERA . . . ACTION!” yells the hollywood director. The studio lights are switched on to illuminate the set; the sound system is turned on and the cameras roll. on a movie set, ...
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July 16 2013
Every business owner wants to grab more of his or her market share every year. In today’s slowly improving economy, people are shopping services and are more cautious in the way they spend their ...
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