April 9 2018
By my third visit, she called me by name as I walked up to the window; she didn’t even need to look at my account number to know who I was. This kind of treatment made me feel important and respected. ...
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June 1 2006
It was a lucky break that Joe Valdez, owner of Green Acres Landscaping, happened to glance back at his truck during a jobsite conversation with an employee one morning in Oakland, California. ...
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