The Better Business Bureau in Midland, Texas, advises consumers to take thorough steps before hiring a landscape contractor to work on your property. Start by agreeing on a fee before the work begins.
The BBB advises that you to make sure the job suits your needs and budget, since many companies offer multiple services. They recommend that you only hire a trustworthy company; check the company’s profile on the BBB Business Review to see each company’s ownership information, how long they have been in business and how they resolve complaints. For an online directory of accredited businesses, visit checkbbb.org.
Always check the company’s references. Ask the company for references and photos of previously completed projects. Call all references, ask them about their experience of working with the company, and if they were satisfied with the services provided.
Get a written agreement. A contract should clearly state the services that you will agreed to, guarantees and refund policies and how the payment will be handled. If you are using a recurring service, the contract should also include how often the company will work on your lawn, how to cancel the service and a payment schedule.
The Midland BBB has received over 150 complaints against landscaping and lawn maintenance contractors in the past year.