“I want to thank each and every person who gave me the opportunity to work on their lawn these past few seasons,” says Kendall Hines. “I fondly remember the days when we worked out of the upstairs bedroom of my parent’s house, and we now have a fleet of 12 trucks and a 5,000-square-foot warehouse we operate out of. None of this could have been possible without our loyal clients.”
Kendall Hines’ brother, Jordan Hines, began working with the family business when he was 16 years old. He will continue to manage the physical lawn care services and the training of new employees, while Hough will handle administrative matters.
“Jordan has been doing this his whole life,” says Kendall Hines. “He was meant to grow into this role.”
Kendall Hines and Eggers purchased the franchise in 2018, which has been part of the Hines family since the early 2000s. Since 2014, the company has grown its customer base to more than 2,000 homes and businesses.
“Jordan and I are gaining as much knowledge and as many allies as possible to really ramp up our customer service to the next level,” Hough says. “We aim to maximize our sales by referrals and the best way to do that is to have happy, loyal customers. We are so excited to serve Grand Rapids and see where this first year will take us!”
Kendall Hines founded Lawnbot in 2018, a tech software company that offers a web and mobile sales and payment platform for lawn care companies, and he plans to focus on this business.