As a means of thanking its frontline employees for their commitment and service during the COVID-19 pandemic, Ruppert Landscape, Laytonsville, Maryland, has distributed bonus checks to 1,100 field-level employees totaling $470,000.
“We have been extremely fortunate so far,” says Craig Ruppert, CEO of Ruppert Landscape. “But even with our essential designation, the only way to keep things running is by having a dedicated team who believes in your company and trusts that you are doing your best to look out for their health and well-being. Our team is an amazing group who have put aside their fears, come to work, adapted to changing protocols and enabled us to continue to honor our customer commitments.”
With that mindset, Ruppert Landscape’s executive team decided to thank nearly two-thirds of its workforce – those in field-level frontline positions – for their continued service during this critical time. Bonus amounts were determined for eligible employees based on company tenure.
“Like many businesses, we have experienced contract cancelations, scope reductions and various other pressures that have affected – and will continue to affect – our revenue,” says Phil Key, president of Ruppert Landscape. “But because of the hard work of our team over many years, we had funds available that we felt would not put our financial stability at risk and knew that investing in our team would pay dividends in our long-term success. Using that resource at this time just made sense.”
Executives recognized that all employees, from branch managers and mid-level managers, to administrative staff and field-level employees, were essential in keeping the business operating and our customers’ projects on track and properties in good working order.
The bonus money was ultimately distributed to field managers and crew members who typically have much less flexibility with their schedules than those in other positions, some of whom were able to work from more sparsely populated offices or from home. In addition, it’s largely due to their efforts in cleaning trucks, washing hands, wearing masks, practicing social distancing and much more that has helped to prevent the spread of the virus and keep our company operational.“We wanted to focus our efforts on our field managers and crew members who continued to report to work during a time of great crisis and uncertainty, while many of us were afforded the flexibility of working from the safety of our homes,” says Ruppert. “To me, their efforts really underscore our company values of hard work, honoring commitments and supporting our community, and I truly couldn’t be more proud of how they stepped up to the plate. In my mind, that deserves an extra thank you, which is what we wanted to do with these bonuses.”