Ryan Outdoor Living, the landscaping division of Ryan Lawn & Tree, Merriam, Kansas, expanded to offer landscaping services to more customers. The division nearly doubled its staff this summer, including the addition of a fifth landscape crew, and a new landscape consultant, landscape architect, and division project coordinator.
“This was the plan we’ve been working on over the last year, and it is finally coming together,” says Shawn Parker, ROL manager. “Our additional experts will allow us to expand comprehensive landscaping design services from Overland Park and Leawood to the entire metro area.”
Parker, who started the landscape design division at Ryan’s Kansas City location three years ago, said he has worked to develop a reproducible model that works for all customers on a lasting basis.
“When we work with a client, we are always thinking long-term,” Parker says. “We’re not just putting a Band-Aid on something; we’re providing the best products and solving landscaping challenges that will last. We want to build a relationship with that client that continues as long as they own their home.”
One of the ways ROL solves landscape challenges is by using the expertise of new landscape architect Sarah Walls. As the fifth member of the ROL design team, Walls will allow the company to shorten the time it takes to turnaround a finished design that effectively addresses customer needs.
To help coordinate and organize the high volume of new projects across the Kansas City metro, ROL added landscape coordinator, Angie Laughrey. Laughrey has spent this year as part of Ryan Lawn & Tree’s customer service team.
“We are enjoying our expanded presence in the Kansas City metro and look forward to creating unforgettable outdoor experiences for our customers,” says Parker.