Jobber, Edmonton, Alberta, a provider of job tracking and customer management software, released new quoting features that give service providers the ability to create packages and incorporate optional add-ons for clients to choose. These new capabilities will help landscapers look more professional while boosting job sizes and increasing revenue.
Based on data from customers already using these features, upselling with add-ons has increased the revenues from approved quotes by an average of 35%. In addition, service providers who added images to show off products and services on quotes saw nearly two times more revenue than those who didn’t use images.
“With so much competition from large enterprises and other small businesses alike, it’s important for home service professionals to stand out when making a first impression,” says Sam Pillar, CEO and co-founder at Jobber. “Our new quoting features do exactly that. Our customers can deliver a new level of professionalism through the use of photos and offer homeowners more control of their projects by providing options to customize their jobs in ways that will truly wow them.”
Home service professionals can now use images in a variety of ways to show what work will be completed, as well as add clarity on products being purchased for the job. For instance, landscapers can include options for lawn designs and builds.
Add-ons allow users to increase the value of each job by upselling clients with premium products, customization options, maintenance plans, and warranties. Combining add-on options with visuals provides service professionals with the confidence to increase the revenue per customer and grow their business.
With optional packages, homeowners can be presented with tiered choices ranging from basic to premium. Jobber’s customers can display descriptions, photos and prices for every package so homeowners have all the information they need to select the best fit for their needs, budget and style. Once a package or add-on is approved, quotes are updated automatically within the Jobber platform.
“Creating quotes with add-ons or premium package options is an easy way to sell additional work without the hours spent on extra phone calls,” says Shawn Cadeau, chief revenue officer at Jobber. “If a response hasn’t been received, an automatic follow-up will be sent so you never miss out on a job. All these features work in tandem so you can focus on what’s important — getting the job done right.”