ServiceTitan, Los Angeles, a software provider, announced a $500 million round at an $8.3 billion valuation. The round was led by Tiger Global Management and Sequoia Capital Global Equities with participation from H.I.G. Growth Partners. Existing investors participated, including Arena Holdings, Battery Ventures, Bessemer Venture Partners, Dragoneer Investment Group, Durable Capital Partners LP, ICONIQ Growth, Index Ventures, and T. Rowe Price Associates, Inc.
The capital raised will be used to fuel rapid growth as the company continues to invest in customer experience, product development and hiring top talent around the globe.
The company also surpassed $250 million in annual recurring revenue, having grown more than 50% over the past twelve months.
“We depend on the men and women of the trades to maintain our life support systems: running water, heat, air conditioning and power,” says Ara Mahdessian, co-founder and CEO of ServiceTitan. “Today, as both homeownership rates and time spent at home reach record highs, these essential service providers are facing rising demand from an increasingly tech-savvy homeowner. By providing contractors with the tools they need to deliver a great customer experience and grow their businesses with ease, ServiceTitan is enabling the hardworking men and women of the trades to reach the level of success they deserve.”
To help trade businesses navigate the pandemic, ServiceTitan partnered closely with its customers to develop a variety of features that enable technicians to provide homeowners with a contactless experience. ServiceTitan interviewed hundreds of customers to launch a playbook on how to adapt operations to succeed through COVID-19, along with an online community for contractors to share best practices with one another.
“ServiceTitan is powering a massive industry that has been underserved by technology for years,” says Chase Coleman, partner and founder, Tiger Global Management. “We admire the culture that Ara and Vahe have developed, and we are incredibly excited to partner with them as they build the operating system for residential and commercial field services businesses.”