July 12 2021 08:20 AM

The platform connects more than 10 million customers with professional service providers.

Global investment firm KKR, New York, will acquire Neighborly, Waco, Texas, a provider and franchisor of home service brands, from Harvest Partners. Financial details of the transaction were not disclosed. The transaction is expected to close in Q3 2021, subject to regulatory approvals and other customary closing conditions.

Founded in 1981, Neighborly is a home services platform that connects more than 10 million residential and commercial customers with a community of professional services focused on repairing, maintaining and enhancing consumers’ homes and properties. Through a portfolio of 28 brands, the company offers services including plumbing, pest control, restoration, electrical, cleaning, HVAC and home inspection. Neighborly has built a network of more than 4,800 franchises both in the U.S. and internationally.

“Today’s milestone is a strong validation of our business-building strategy and differentiated ability to deliver essential home services,” says Mike Bidwell, president and CEO of Neighborly. “We are excited to embark on our next chapter of growth with KKR’s support and global expertise and look forward to continuing to be a partner of choice for both customers and franchise owners in the years to come.”

“In a large and highly fragmented industry, Neighborly stands out for its differentiated strategy of bringing together adjacent services under a diversified and tech-enabled platform, and – most importantly – for its unrivaled dedication to customer service,” says Felix Gernburd, managing director at KKR. “We are thrilled to be investing in the Neighborly team as they continue to execute on their mission: enriching people’s lives by delivering amazing experiences.”

“We are pleased to have worked with Mike and his team to continue building the premier residential service provider providing services that consumers need to repair, maintain and enhance their homes,” says Nicholas Romano, partner at Harvest Partners. “Thoughtful investments in technology and human capital have resulted in a platform positioned for accelerated growth in the coming years.”