Moline, Illinois-based John Deere is improving the ability for customers to maximize machine performance and uptime through updates to the JDLink platform. Starting July 14, 2021, customers no longer needed to renew their JDLink connectivity service subscription and could enable it on any compatible machine in their organization at no additional charge. Once customers enable connectivity, they can select to automatically activate all future compatible models, further streamlining fleet management.
“John Deere has offered telematics for well over a decade and the boost in machine monitoring and machine uptime has been an overwhelming benefit to our customers,” says James Leibold, product marketing manager, connected solutions, John Deere. “With the next phase of our JDLink offering, we are making it easier for customers to manage their fleets. Instead of needing to keep track of renewal dates by each machine, owners and fleet managers can look at monitoring their equipment holistically and can focus on what’s important — keeping their job sites running.”
The JDLink service enables customers access to data such as machine location and utilization, time in idle, fuel level, upcoming maintenance and machine alerts, all from a web or mobile platform. Beyond machine monitoring, the JDLink solution also enables John Deere Connected Support, enabling the dealer to remotely identify critical issues.