Software provider ServicePro joins ServiceTitan family

By edited by Sarah Bunyea

Partnership equips ServicePro to scale support and product development and streamline delivery and engagement.

ServiceTitan, Los Angeles, a software solution for residential and commercial service contractors, partnered with ServicePro, Columbus, Ohio, a software solution for the pest, lawn and arbor industries, to deliver expertise and support to customers via scaled resources and innovation.

ServicePro will continue to help its customers meet their goals as part of the ServiceTitan family of companies. ServiceTitan’s investment ensures improved return on investment for ServicePro users with a heightened focus on live support, dedicated account management and improved product experience.

“Existing ServicePro customers can expect to see benefits immediately as we take our solutions and support to a new level,” says ServicePro CEO Andy Deering. “They’ll enjoy enhanced engagement with the ServicePro team, with new resources targeted to continue driving their success.”

Deering and Kim O’Connor, chief information officer, will still lead ServicePro as a subsidiary to ServiceTitan and ensure continuity of service and roll out future ServSuite releases for customers. Deering, O'Connor and designated ServicePro support teams are excited to accelerate their suite of solutions for customers with this new partnership with ServiceTitan.

“We’re continuously looking to build partnerships that help us deliver premium, vertical-specific solutions to professionals facing evolving challenges in the field service industry,” says Ara Mahdessian, co-founder and CEO of ServiceTitan. “Bringing ServicePro into the ServiceTitan family of brands will support our continued growth and help ServicePro users reach success, while also inspiring us to innovate and develop new solutions that transform the trades.”